Terms of Service

Last updated: October 2026

1. Scope

These Terms of Service apply to all orders and purchases via the website annexedit.com as well as to the use of the AnnexEdit software. The provider is ma-kom agentur UG (haftungsbeschränkt), Merkelbach 12, 74541 Vellberg, Germany.

2. Contract Formation

The purchase contract is concluded when you complete the order process and we send you the license key and invoice by email. The presentation of products on the website does not constitute a binding offer.

3. License Agreement

Upon purchase, you receive a perpetual license for AnnexEdit version 1.x (Basic, Pro, or Team, depending on the selected edition). The license is personal and non-transferable, unless it is a team license.

  • Basic/Pro: Installation on up to 3 own devices
  • Team: Installation according to the number of purchased seats
  • All updates within version 1.x are included free of charge
  • Distribution or reproduction of the software is prohibited

4. Prices and Payment

All prices shown are final prices including statutory VAT. Payment is made via Stripe (credit card, Apple Pay) or PayPal. The invoice amount is due immediately.

5. Right of Withdrawal

Withdrawal information for consumers

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion.

To exercise your right of withdrawal, you must inform us (ma-kom agentur UG (haftungsbeschränkt), Merkelbach 12, 74541 Vellberg, Germany, email support@annexedit.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You can use the withdrawal function on this website. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal. For a contract for the supply of digital content not supplied on a tangible medium, your right of withdrawal expires once we have begun performance, after you have expressly consented to performance beginning before the withdrawal period has ended and have acknowledged that you lose your right of withdrawal once performance has begun (Sec. 356 (5) German Civil Code). You give this consent and acknowledgement by ticking the box during checkout; without it we do not deliver the license. We confirm it to you by email together with the license.

Voluntary money-back guarantee. Independently of the statutory right of withdrawal, on request within fourteen days of purchase we refund the purchase price, even if your right of withdrawal has expired after delivery of the license. Write to support@annexedit.com. Your statutory rights remain unaffected.

6. Warranty and Liability

Statutory warranty rights apply. Liability for slight negligence is limited to contractually typical, foreseeable damages, except in cases of breach of essential contractual obligations, life, body, or health, and liability under the Product Liability Act.

7. Support

Support requests can be sent by email to support@annexedit.com. We endeavor to respond to inquiries within 2 business days. A claim to support exists only for active licenses.

8. Privacy

For information on how we handle your data, please see our Privacy Policy.

9. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Place of jurisdiction is Stuttgart, provided you are a merchant within the meaning of the German Commercial Code (HGB). Should individual provisions of these Terms of Service be invalid, the remainder of the contract shall remain effective.